1. Information We Collect
We collect information you provide directly to us, including your name, email address, mobile number, postal delivery address, and order details when purchasing examination materials. We use this information strictly to dispatch orders and communicate tracking updates.
2. How We Use Your Information
Your information is used solely to: process and fulfill book orders, send Speed Post tracking numbers and WhatsApp dispatch notifications, provide customer support, and improve our educational offerings.
3. Payment Security
All online payments are securely processed via Razorpay. We do not store or process your credit card, debit card, or UPI PIN credentials on our servers. Razorpay complies with PCI-DSS standards.
4. Data Protection
We adopt strict security protocols to prevent unauthorized access or disclosure of customer records. We never sell or share user data with third-party advertising brokers.
5. Contact
For privacy-related queries, please contact us at tenaliexamspublishers@gmail.com