1. General
By using Tenali Exam Publishers' website and services, you agree to these terms and conditions. These terms apply to all users, visitors, and customers purchasing educational examination guides from our website.
2. Products & Pricing
All prices are displayed in Indian Rupees (₹) and include applicable taxes. We reserve the right to modify prices without prior notice. Product availability is subject to stock.
3. Orders & Payment
Orders are confirmed only after successful payment verification. We accept payments through Razorpay (UPI, Credit/Debit Cards, Net Banking). All transactions are encrypted with bank-level security.
4. Shipping & Delivery
We deliver across India via India Post Speed Post and registered services. Delivery timelines vary based on location and typically take 3-7 business days.
5. Returns & Cancellations
Cancellations are accepted before the order is dispatched. When an order is cancelled prior to dispatch, a 100% full refund is automatically initiated to your original payment method. The refund will be credited back to your account within 4 to 6 business days as per standard banking settlement cycles (instant refunds are not supported). Free replacements are provided for any book damaged in transit within 7 days of delivery. Contact us at tenaliexamspublishers@gmail.com for support.
6. Contact
For questions about these terms, contact us at tenaliexamspublishers@gmail.com